Refund policy

No Return & No Refund Policy

At Pureo, all our laundry pods are consumable, perishable products. Due to the nature of these items, all sales are final. We do not accept returns or offer refunds once an order has been placed and dispatched.

Why we have this policy: Laundry pods are hygiene and consumable products that cannot be resold once they leave our facility. This policy ensures the safety and quality of every product our customers receive.

In case of a complaint or issue: We take product quality seriously. If you have received a damaged, defective, or incorrect product, please reach out to us and we will do our best to assist you.

📧 Contact us at: 📞 +91 7030393237

Please contact us within 48 hours of receiving your order with your order number and a photo of the issue. Our team will review your complaint and respond promptly.